Refund policy

Refund & Returns Policy

Last Updated: August 3, 2026

At Glo Urself, customer satisfaction is important to us. Due to the nature of the products we sell, all sales are generally considered final.

Returns

For health, hygiene, and quality assurance reasons, we do not accept returns or exchanges unless:

  • You received the wrong item.

  • Your item arrived damaged or defective.

  • We made an error when fulfilling your order.

If you experience any of the above, please contact us within 48 hours (2 days) of your package being marked as delivered.

To request assistance, email us at glourself@gmail.com and include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and its packaging

We will review your request and, if approved, provide a replacement, store credit, or refund at our discretion.

Refunds

Approved refunds will be issued to the original payment method used at checkout.

Please allow 5–10 business days after approval for your financial institution to process the refund.

Sale & Clearance Items

All sale, clearance, promotional, and discounted items are final sale and cannot be returned, exchanged, or refunded unless they arrive damaged or we made an error with your order.

Shipping Charges

Original shipping charges are non-refundable, except when the return or refund is the result of our error or a defective product.

Order Issues

Please inspect your order immediately upon delivery.

Claims submitted more than 48 hours after delivery may not be eligible for replacement or refund.

Contact Us

If you have any questions regarding our Refund & Returns Policy, please contact us:

Glo Urself

📧 Email: glourself@gmail.com

📞 Phone: +1 (318) 820-6273