Shipping policy
SHIPPING AND DELIVERY
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Glourself ("we" and "us") is the operator of (https://www.glourself.com)
("Website"). By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
service.
GENERAL
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time, there may be a stock discrepancy and we will not
be able to fulfill all your items at the time of purchase. In this instance, we will
only provide products available at the time of purchase.
SHIPPING
We ship with UPS. Please be advised that orders need to be shipped to an address where they can be retrieved immediately. During warm weather months, products may melt. We assume no responsibility for melting issues and orders will not be replaced. If melting occurs place the item in the refrigerator to regain semi-solid consistency.
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected
with the purchase. This price will be the final price for shipping cost to the customer.
DELIVERY TERMS
In general, your order will be processed and shipped between 3-7 business days.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
TRANSIT TIME INTERNATIONALLY
Generally, orders shipped internationally are in transit for 4 - 22 days. We are able to offer a more specific estimate at checkout.
DELIVERY ADDRESS
Please be sure to correctly enter your address including any suite, unit, or apartment numbers. We are unable to ensure delivery to incorrect addresses or locations.
P.O. BOX SHIPPING
Glourself will ship to USPS addresses using postal services only. We are
unable to offer courier services to these locations.
ITEMS OUT OF STOCK
If an item is out of stock, we will have the items listed as "out of stock" during purchase.
DELIVERY TIME EXCEEDED
If the delivery time has exceeded the forecasted time, please contact UPS so that they can conduct an investigation
TRACKING NOTIFICATIONS
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
SALES TAX
Sales tax has already been applied to the price of the goods as displayed on the
website
PROCESS FOR PARCEL LOST IN TRANSIT
If your order is returned to us due to an incorrect address or an error due address issue on the customer's behalf, there will be a re-shipping fee that will be charged in order for us to reship your order.
CUSTOMER SERVICE
For all customer service inquiries, please email us at glourself@gmail.com